One common problem that manifests itself when the hydraulic boom is fully extended is that the top plate on the base section sometimes separates from the sides. And, while Grove has been very proactive in providing repair procedures it can be challenging to communicate with all of the owners that are out there in the market.
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It would stand to reason that an authorized distributor for a crane manufacturer, who has almost proprietary access to a manufacturer’s technical staff and information, and receives preferred parts pricing and availability, could not be beat in providing better product support and customer service. So why do third-party crane repair services exist, and how is [...]
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One of the truly great injustices done to crane owners and insurance companies by the manufacturers, that is costing millions of dollars annually in unnecessary crane component replacement, is spreading the misconception that unless a repair or repair process to a crane is approved by an OEM it is to be considered a “modification”.
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Companies that manufacture, sell, repair and use construction cranes complain that qualified workers, such as welders, machinist maintenance technicians and operators, remain extremely difficult to locate even as U.S. construction and manufacturing joblessness remains high.
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Ron Williams didn’t purposely set out to get into the business of repairing damaged cranes. In fact, it was another company’s shoddy work that caused the chairman and chief executive officer of WHECO Corp. to consider getting into the repair industry.
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