It would stand to reason that an authorized distributor for a crane manufacturer, who has almost proprietary access to a manufacturer’s technical staff and information, and receives preferred parts pricing and availability, could not be beat in providing better product support and customer service. So why do third-party crane repair services exist, and how is [...]
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Some of the most common hidden issues are past repairs that were not properly performed. These types of issues can range from shafts being welded to improper welding of cracks due to damage or accidents. It can also involve the use of wrong or “will fit” parts.
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This Post Comes from one of WHECO's newest team members, Greg Etue Since joining WHECO Corporation this past October, the number-one question I get from customers is: Do I need the approval of the original equipment manufacturer (OEM) before making structural repairs to my own cranes? Having worked for many years in retail crane distribution, I [...]
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